Avoca AI is a capable platform: it answers calls, logs jobs, and integrates with ServiceTitan. The trade-off is that every business running it gets the same voice and the same call flow.
Avoca runs one shared persona across its customer base. Echo is built per business — your name, your service area, your tone.
Avoca publishes no pricing. Third-party comparisons put it at roughly $1,100/month plus a setup fee.
Echo qualifies the caller, books into your CRM, and dispatches — the caller never learns they were not talking to your office.